ING is looking for two enthousiastic Junior Application Support Analysts within the Financial Markets space. Job description · Provide (skilled) first line support and maintenance on cross border applications in accordance

· Flexible, result driven, process aware, motivated and customer focused
· Pro-active and hands-on attitude, ability to balance multiple tasks and self critical, work under
stress, team player
Personal profile
· Professional Bachelor degree in IT (HBO+)
· Experience in technical environments is a preference
· Experience with functional and technical application management (ITIL) is a preference
· Experience with one of the following: Oracle, PL/SQL, Linux (Unix) is a preference
· Excellent written and oral skills in English
· Structured and disciplined way of working
· Preferably basic banking knowledge
What do we offer?
· an excellent salary
· a 36-hour working week
· a thirteenth month
· performance-related pay
· life-course savings scheme
· public transport season ticket

ING is looking for two enthousiastic Junior Application Support Analysts within the Financial Markets space.
Job description
· Provide (skilled) first line support and maintenance on cross border applications in accordance
with ITIL best practice.
· Manage Service Request/Incident/Problem status using standard service management tools
· Actively monitor and own Incidents and user questions, and provide the right communications
channels
· Work in an user-centred approach, seeking to provide the users with an informed single point of
contact for all IT requirements.
· Understanding of Application development and Project management methods
Your work environment
You will work in the dynamic and challenging environment of Financial Markets.
The global market access system service delivery department (25+ FTE) focusses on delivering pricing, trading, post trade and reporting application support services across several asset classes.
We have a global reach and customers in Amsterdam, Brussels, London, NY and Singapore locations. There is a close interaction between the department and business (traders and business management).